The platform, configured and maintained by us.
Employee Navigator is where enrolment happens, where new hires elect coverage, and where carriers get told who is on the plan. Our clients do not licence it separately or pay a setup fee for it — we build it, run it and support it as part of the relationship.
What it replaces
- Paper enrolment forms in a filing cabinet
- Emailing spreadsheets of new hires to four carriers
- Discovering in March that someone's dependent was never added
- Rebuilding the census by hand every renewal
- Chasing signatures during open enrolment
Whatever you came here to do.
I am a new employee
What the enrolment email looks like, what you will be asked, and how long it takes. Roughly fifteen minutes if you have your dependants' dates of birth to hand.
Something has changed
Marriage, a birth, a spouse losing coverage. What counts as a qualifying event, what proof is needed, and the thirty-day window that decides whether you can change anything at all.
I administer the plan
Approving enrolments, terminating an employee properly, running a census, and finding the reports payroll and the carriers keep asking for.
Configuration is the whole job.
A benefits platform is only as good as the rules built into it. Most of the value is in eligibility logic that was thought about properly once, so it produces the right answer automatically for years afterwards.
Plans and rates
Every plan, every tier, every contribution rule, matched to the rate sheet. Employee cost shows correctly at the point of election rather than as a surprise in payroll.
Eligibility rules
Waiting periods, hours thresholds, classes, and the rehire logic that catches out most self-built configurations.
Carrier connections
Electronic feeds where the carrier supports them, tested against a real file before go-live rather than assumed to work.
Payroll and reporting
Deduction reports that reconcile, plus the census and coverage extracts needed for ACA reporting and the 5500.
Send the renewal, and we will tell you what we would change
No fee, and no obligation to move the business. Most employers who contact us are simply trying to work out whether the number in front of them is a fair one.
- (800) 779-4090
- info@waughagency.insure
- 22 Bateson Drive, Andover, MA 01810